What do you need help with?

For social workers, families and caregivers. Tell us what's going on — we'll point you to the kinds of resources that usually help and what to ask when you call.

11 topics

Aphasia (trouble with language)

Difficulty speaking, understanding, reading or writing — often after a stroke or brain injury. The mainstay is speech-language therapy, plus rehab.

What to ask
  • Do you have a speech-language pathologist (SLP) who treats aphasia specifically?
  • Is therapy individual, group, or both — and how often?
  • Do you take my insurance, and is a physician referral needed?

Stroke recovery

Recovery usually combines intensive rehab (PT/OT/speech) with skilled care, stepping down to outpatient or home therapy.

What to ask
  • Can the facility provide ~3 hours/day of therapy (the inpatient-rehab standard)?
  • What's the therapy team — PT, OT, and speech?
  • How will you coordinate the next step (home or outpatient)?

Wound care

Complex or non-healing wounds are managed in skilled nursing or by home-health nursing.

What to ask
  • Do you have a wound-care nurse or certified wound specialist?
  • Can you manage a wound vac / negative-pressure therapy?
  • What documentation (recent photos, staging) do you need on transfer?

Getting moving again (PT / OT)

Therapy to rebuild strength and daily function — inpatient, in skilled nursing, or outpatient/at home.

What to ask
  • How many therapy hours per day, and which disciplines?
  • What are your typical goals and length of stay?

Ventilator / breathing support

Ventilator and complex respiratory care is provided in long-term care hospitals (LTCH) and select skilled-nursing units.

What to ask
  • Do you have a ventilator / trach unit, and respiratory therapists on staff?
  • Do you do vent weaning?

Memory loss / dementia

Care ranges from secured memory-care nursing facilities to in-home support and caregiver resources.

What to ask
  • Do you have a secured memory-care unit and dementia-trained staff?
  • What's your approach to wandering and behavioral changes?

Comfort / end-of-life care

Hospice provides comfort-focused care, most often at home, with a full support team.

Where to look
What to ask
  • Is care at home, and what does the team include (nurse, aide, chaplain, social worker)?
  • How do you handle after-hours needs?

Going home — equipment & help

Lining up medical equipment and non-medical home-care help for a safe discharge home.

What to ask
  • Is the equipment covered by my insurance, or is there a free loan closet?
  • Is the home-care agency licensed, and what can aides do (and not do)?

Mental health & substance use

Behavioral-health and substance-use needs span counseling, community programs and residential treatment.

What to ask
  • Is this outpatient, intensive outpatient, or residential?
  • Do you take my insurance, and is there a waitlist?

Paying for care

Programs that pay for care or a caregiver, and what your plan covers.

What to ask
  • Am I (or my family member) eligible — and who do I call to apply?
  • What's covered, and what's the out-of-pocket cost?

Food, housing & utilities

Community resources for everyday needs that affect recovery.

What to ask
  • What are the eligibility rules and hours?
  • Do I need an appointment or referral?
Information, not advice

This points you to the kinds of resources that usually help — it is information, not medical advice, and not a decision about whether you or your family member qualify. Confirm with your care team and the program.